Terms of Service

Terms of Service

OVERVIEW

Welcome to HomeGoods.

The terms “we,” “us,” and “our” refer to HomeGoods. We operate this website and online store, including all related content, features, products, services, and tools, to provide customers with a convenient and enjoyable home shopping experience.

These Terms of Service describe the rules and conditions that apply when you access or use our website, browse our products, or make purchases through our store.

By visiting, accessing, or using our website, you agree to follow these Terms of Service and our Privacy Policy.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, please discontinue use of our website.

SECTION 1 - WEBSITE ACCESS & CUSTOMER RESPONSIBILITIES

By using our website, you confirm that you are legally permitted to enter into agreements in your place of residence.

When shopping with HomeGoods, you may be required to provide information such as:

  • Name
  • Email address
  • Billing information
  • Shipping details
  • Payment information

You agree that all information provided during checkout or account registration is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information and for all activity performed through your account.

SECTION 2 - PRODUCTS & DESCRIPTIONS

We make every effort to display our products as accurately as possible.

However, please understand that:

  • Product colors may vary depending on your device settings
  • Images may differ slightly from the actual product
  • Product availability may change without notice

HomeGoods reserves the right to update product descriptions, adjust availability, limit quantities, or discontinue products at any time.

We do not guarantee that every product image or description will perfectly represent the exact appearance of the item received.

SECTION 3 - ORDERS & PURCHASES

When you submit an order through our website, you are making a request to purchase the selected products.

HomeGoods reserves the right to:

  • Accept or decline orders
  • Correct pricing errors
  • Cancel orders when necessary
  • Limit purchase quantities

An order is considered confirmed only after payment has been successfully processed and an order confirmation has been issued.

Please review your order details carefully before completing checkout, as changes may not always be possible after processing begins.

Returns and refunds are handled according to our Return & Refund Policy.

SECTION 4 - PRICING & PAYMENT INFORMATION

Product prices, discounts, and promotional offers may change at any time without prior notice.

The price charged will be the amount displayed at checkout when your order is placed.

Prices may not include:

  • Applicable taxes
  • Shipping fees
  • Import charges
  • Additional local fees

You agree to provide accurate payment and billing information when placing an order.

By submitting payment details, you confirm that:

  • You are authorized to use the selected payment method
  • Your payment information is accurate
  • You agree to pay all applicable charges associated with your purchase

SECTION 5 - SHIPPING & DELIVERY

HomeGoods works to provide reliable delivery services.

However, delivery dates are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs procedures
  • Events beyond our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for transportation is handled according to the carrier’s terms and applicable laws.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All content available on the HomeGoods website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Product information
  • Website design
  • Branding materials

is protected by applicable intellectual property laws.

You may use website content only for personal and non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, or use our content without prior written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include features, payment services, applications, or links provided by third parties.

These third-party services are provided independently, and HomeGoods does not control or guarantee their availability, accuracy, or performance.

Your use of third-party services is subject to their own terms and policies.

SECTION 8 - SHOPIFY PLATFORM

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer products and services to customers.

However, purchases made through our website are transactions directly between you and HomeGoods.

Shopify is not responsible for any products purchased, customer interactions, or issues arising between customers and HomeGoods.

SECTION 9 - PRIVACY & PERSONAL INFORMATION

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed and accepted our privacy practices regarding the collection and use of information.

SECTION 10 - CUSTOMER FEEDBACK

If you provide feedback, reviews, suggestions, or comments to HomeGoods, you grant us permission to use such content for improving and promoting our services.

You confirm that:

  • Your feedback is your own work
  • It does not violate any third-party rights
  • It does not contain unlawful or harmful content

HomeGoods reserves the right to remove content that violates these standards.

SECTION 11 - WEBSITE INFORMATION ACCURACY

We aim to provide accurate and updated information.

However, occasional errors may occur regarding:

  • Product descriptions
  • Pricing
  • Availability
  • Promotions
  • Shipping information

HomeGoods reserves the right to correct errors, update information, or cancel affected orders when necessary.

SECTION 12 - PROHIBITED ACTIVITIES

You agree not to use our website for:

  • Illegal activities
  • Fraudulent transactions
  • Unauthorized data collection
  • Attempting to damage website functionality
  • Uploading harmful software
  • Misusing website content

We reserve the right to restrict or terminate access if misuse of our services is identified.

SECTION 13 - WARRANTY DISCLAIMER

Our website and products are provided on an “as available” basis.

While we strive to provide reliable products and services, HomeGoods does not guarantee that:

  • The website will always operate without interruption
  • All information will always be error-free
  • Products will meet every individual expectation

Applicable consumer protection rights remain unaffected.

SECTION 14 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, HomeGoods shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product purchases
  • Service interruptions
  • Third-party services

Your use of our website and products is subject to applicable laws and regulations.

SECTION 15 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will always be available on this page.

Your continued use of our website after changes are posted means you accept the updated terms.

SECTION 16 - GOVERNING LAW

These Terms of Service shall be governed by applicable laws in the jurisdiction where HomeGoods operates.

Any disputes will be handled according to applicable legal procedures.

SECTION 17 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

HomeGoods

📧 Email:
support@homegoods.com

📍 Address:
6130 Birdcage Centre Ln
Citrus Heights, CA 95610
United States

☎ Phone:
(916) 536-9953

🌐 Website:
homegoods.com

Thank you for choosing HomeGoods.

We are committed to providing a reliable shopping experience and helping you create comfortable, beautiful spaces for everyday living.